Terms of Service
Vegas Limo Terms & Conditions
Any deposits (cash, checks or credit card authorization) will be non-refundable for any reason, if any cancellation occurs from renter's side. Deposits are charged on the credit card you provide with this contract. The open balance is due immediately at the beginning of the agreed job, with an exception for out-of-town reservations. Those reservations need to be paid in full 5 days prior to the day of the event. The renter authorizes the immediate 30% pre-paid deposit, & final payment, states that she/he is the authorized purchaser for this rental contract, the authorized cardholder for the given credit card, responsible and liable for payment of the total amount, per cash, credit card or money order. Cancelations made within less than 5 days will be charged the full price of the booked ride. All cancellations have to be submitted in writing and they have to be confirmed with a cancellation confirmation number. Same rules apply even if the job is booked within 5 days of service.
AT THE CHAUFFEUR’S DISCRETION, THE PURCHASER AGREES TO BE FULLY LIABLE FOR ALL CHARGES THAT MAY INCUR:1. NO SMOKING 2. $ 5.00 per broken glassware 3. $ 500.00 per damaged inside mirror, $ 300.00 per damaged carpet 4. $ 50.00 minimum for extensive cleanup (spills, etc.) 5. $ 100.00 detailing and wax (due to sickness-exterior) 6. $ 100.00 shampoo and disinfecting (due to sickness interior) 7. $ 20.00 interior deodorizing 8. $ 30.00 gum in the carpet 9. $ 100.00 minimum for each burn hole, rip or tear to upholstery 10. $ 200.00 minimum for each act of vandalism 11. $ 2000.00 opening a Car Door into another Vehicle or Stationary Object 12. Triple charge of above listed amounts for all removed / stolen items from vehicle 13. Downtime subject to loss of revenue, per each hour lost as stated in contract.
Vegas Limousine recommends that all and any personal valuables be removed from the vehicle when unattended. We will not be held responsible for any lost, stolen, or damaged articles left unattended in our vehicles.
The purchaser authorizes Vegas Limousine to charge any additional charges after they have rendered services to the purchaser’s credit card as a supplemental charge. The payment is due at the beginning of the rental time whether it’s Cash or Credit. Customer agrees to have Vegas Limousine get an authorization on the credit card, in the amount, and for the event stated above.
Vegas Limousine reserves the right to terminate this or any other contract for noncompliance of the above requests, especially if renters do not follow chauffeurs requests in order to obey the rules in this contract. No smoking is allowed in our vehicles. As with all contracts, the rental contract between the mentioned person as renter, and Vegas Limousine, are made with the information and the terms given to us. All of the given information from the renter is binding and cannot be changed without Vegas Limousine`s acceptance. If the contract is cancelled or accepted after it is signed, Vegas Limousine is still authorized to collect the remaining balance in full, if the car was not re-rented again on the cancelled date for the same or higher amount.
We will reserve the said date and time upon the approval of the purchaser's credit card as per online reservation. The credit card holder gives authorization to use the credit card information over the phone/fax/internet. It is agreed that it is not necessary to obtain a signed credit card slip, as the reservation is made over the phone/fax/internet. Vegas Limousine cannot guarantee the availability of overtime.
It is of particular importance that the purchaser makes allowances for anticipated delays and adheres to the agreed time schedule. In the event that the purchaser wants to change the time of the itinerary, they may do so, only if Vegas Limousine can accommodate other clients that booked with Vegas Limousine prior to or after the said time. The purchaser further agrees to pay additional charges incurred such as overtime, tolls, parking etc. Vegas Limousine is not responsible for traffic encountered during vehicle rental time and any delays caused by directions instructed to the driver by passengers.
Point to Point Transfers include all Airport Transfers, Point A to Point B Transfers, and all non hourly reservations. Vegas Limousine will strictly enforce State and Federal Laws and will maintain a zero tolerance compliance policy that no alcoholic beverages can be consumed or used by any person not of legal drinking age. No person will bring contraband aboard vehicles that are owned or operated by Vegas Limousine. Vegas Limousine will not be responsible for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill. The purchaser agreeing to this contract is responsible for his or her guests.
Since Vegas Limousine offers high-tech-equipped vehicles, sometimes heat, air condition and excessive use of all power-operated equipment might be subject to temporary failure. This will of course not interfere with the safety of the vehicle itself and therefore will have no effect on continuing or paying of the contracted trip. Vegas Limousine guarantees, that all our vehicles are constantly checked to keep the highest possible standards and eliminate such failures as much as possible. Vegas Limousine agrees to send the requested vehicle as offered in the contract.
We have the right to upgrade the vehicles or switch the vehicles in case of emergency breakdown or if vehicles were in accidents. As stated, this will only happen in emergencies, and to upgrade, never downgrade. If no upgrade is available, Vegas Limousine gives the customer the right to downsize the vehicle and receive additional discounts if wanted. No additional charges will occur on customer side if upgrade is made without customer request. If switching occurs in the same category, or upgrades are made, it will not affect the contract and / or payment of contract. Customer therefore accepts that a replacement limousine may be substituted if the contracted limousine becomes unavailable for any reason.
If any of our above guarantees or contracted terms cannot be met due to conditions outside of our control, including weather, accidents and any other acts of god, including, but not limited to traffic congestion, road closures, accidents, flight delays, weather delays etc., we will use our best efforts to notify the customer of these conditions and resulting delays or changes. It is our call to cancel or change a trip if the cars cannot move around in eq. snow. If the cars can move around the hazard, contract is still valid and customer is obligated to his part of the contract.
Vegas Limousine reserves the right to terminate any reservation without refund, if the Operator or the Dispatcher on duty feels that the Renter and /or Party of the Renter is putting the Operator or the mode of transportation or the Renter/and/or Party of the Renter in danger of injury. Or, if the Renter and/or Party of the Renter are in the possession of any illegal material and/or substance, this service will be canceled without refund. This is without exception.